Shipping Policy – 88petsworld
At 88petsworld, we understand the excitement of welcoming a new exotic animal into your home, and we’re committed to ensuring their safe and professional delivery. We ship our animals via overnight delivery directly to your doorstep for a flat rate of $199.99, regardless of how many animals are on your order. For example, if you order one hedgehog, the shipping cost is $199.99, and if you order a bonded pair of prairie dogs, the shipping cost is still just $199.99. The quantity, weight, and species of animal are generally irrelevant to this base rate.
Please note that if an animal product or supply is on sale and the customer is looking to order more than five of the product, they may be subject to an increase in shipping rates for those specific items. Live animal shipping rates remain consistent.
All of our live animal order deliveries require a signature at the destination address. If no one will be available to receive the delivery, you can opt to have the package held for you at your local FedEx facility where you can pick it up directly.
We will email you a tracking number once it becomes available to us on the evening your order is shipped (usually by 8 PM EST). Orders placed on a Sunday, Monday, Tuesday, or Wednesday will be shipped the following day. If your order was placed on a Thursday, Friday, or Saturday, it will be shipped the following Monday.
Our animal travel carriers are packaged safely and securely by experts who have been shipping exotic animals for many years. We use insulated, industry-standard containers packed with cryopacks, heat packs, or ice packs, depending on the temperature and time of year, to ensure your new pet’s comfort and safety.
Inventory Management at 88petsworld
We work hard to keep our website fully updated with current exotic animal stock levels. However, there are times when we receive multiple orders for the same animal, or our website just does not get updated quickly enough. In either case, we will notify you immediately if we are unable to fulfill your order.
Special Notes Regarding Shipping
- We cannot deliver to P.O. boxes.
- Shipment delays do occur infrequently, generally due to inclement weather or unforeseen logistical issues. You will be notified immediately if this does take place.
- Unfortunately, we do not ship internationally, which means no country outside the United States of America. We ship to every U.S. state except Hawaii. We do not ship to Canada.
- There are no deliveries on major U.S. holidays such as New Year’s Day, Independence Day, Memorial Day, Labor Day, Thanksgiving, and Christmas.
Wildlife Laws & Responsible Ownership
Each U.S. state has seemingly innumerable wildlife laws, and we do our due diligence in striving to adhere to each and every one. We will never knowingly ship exotic animals in violation of any federal, state, or local law. It is your responsibility to do your research before placing an order to ensure the legality of owning your desired animal in your specific location, and please do not ask us to make an exception.
Cancellation Policy
Orders can be easily canceled prior to shipment. However, if the package has already shipped, the order cannot be canceled, and no refund will be made. We will do all we can to work with you in these situations, but please note there is a a 10% restocking fee on all canceled orders.